$9.99 flat-rate shipping & FREE SHIPPING on all orders over $199 CAD with code FreeShip199   View details.

What if my trade-in fails?

If your trade-in does not meet our acceptance criteria we will do one of the following:

  1. Return the product to you. You are responsible for the return shipping charges and you must contact us with your payment information. Consumer trade-in return shipping rates are shipped FedEx or Purolator and are as follows:

      Base Charge Add On
    Single Club $10.99 $.99
    Iron Sets $14.99 $7.99

  2. Disposal of the item if the club is a no value item and you agree to its disposal.
  3. Repair the club if you agree to the price of the repair and authorize us to complete the repair. We will deduct the repair charges from the initial trade-in allowance.

If you return a purchase, a trade-in credit is refunded back to you in the original form of payment. If you paid for your order with a gift certificate and/or credit card or PayPal combination then the refund will be credit to the gift certificate first. The remaining balance will then be refunded to the credit card or PayPal account. 30-Day Playability items returned will be refunded via a GlobalGolf gift certificate.

Was this answer helpful?

Still need help?

Chat Now


Email one of our Customer Service Representatives for personalized support.