Returns and Warranties
How can I track the status of my order?
When can I expect my shipment?
What is a drop ship?
I received the wrong item. What do I do?
My purchase was damaged in shipment. What do I do?
Can I change my re-gripping order?
What is your cancellation policy for re-gripping services?
Can I pick up or return items in person?
I am outside of Canada. Can you ship to my country?
What is the estimated shipping time for orders that include re-gripping services?
Why trade-in your golf club?
Can I trade in a club and apply it towards a purchase?
When can I expect my trade-in to be processed?
Can I trade in a preowned shaft?
Where do you get your trade-in values?
What if I can’t find my club on the list?
What type of iron set makeups do you accept?
What if the trade-in does not match the item on the packing slip?
Will GlobalGolf provide a shipping label for my trade-in?
I have a lot of items to trade in. Will you send me a large box?
What if my trade-in fails?
How do I purchase a gift card?
Can I use an eGiftCard for phone orders?
How do I check the balance on my eGiftCard?
I received a free eGiftCard when I bought a club as part of a promotion, but I'm returning the club. Do I get to keep the eGiftCard?
I lost my eGiftCard. Can I get a replacement?
Can I redeem my eGiftCard for cash?
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Email one of our Customer Service Representatives for personalized support.
GlobalGolf.ca will only ship to Canada.