Your satisfaction is important to us. The information provided below summarizes our standard shipping policies.
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Delivery Guidelines
We process customer orders every business day, Monday through Friday. Residential customer deliveries are made by our carriers Monday through Saturday. All commercial deliveries are made Monday through Friday. Our carriers do not deliver on national holidays and Sundays. Our goal is to ship all orders within one business day of payment verification. Orders requiring expedited service must be received, processed, and have the payment verification process completed by 12 PM EST to be shipped that same business day.
*We cannot accommodate requests for expedited service for orders paid with a money order, check or PayPal e-check.
**Also, please note that we cannot process orders with Post Office Box addresses.
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Shipping – Ground
Some customers may choose to utilize the Ground selection for deliveries within Canada. Delivery times vary by location; Transit times usually falls within 3 to 6 business days following shipment from our warehouse facilities. Depending upon an item’s weight, warehouse location, quantity, and your address the order may ship either FedEx, DHL, Purolator, or Canada Post.
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Expedited Shipment Options
We offer en expedited shipments for Canada customers the delivery time frame is usually 2-4 Business days.
Expedited orders are not delivered on Saturdays. Orders for expedited service must be processed by 12 PM EST to be shipped that day. We cannot accommodate requests for expedited service for orders paid with money order, check or Paypal e-check.
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Remote Shipment Locations
Remote locations are postal codes that are difficult to serve.
Examples are:
- Towns far from a shipper's hub
- Towns that are infrequently served by shippers
- Canada Post Air Stage Locations (where mail must be airlifted at certain times of the year)
- Only Standard shipping is available when the shipping address is a remote location. Please allow an additional 2-5 days for delivery to these locations.
- Some remote locations may be subject to a delivery surcharge, our customer service team will contact these customers.
Some items cannot be shipped to remote locations. If an item cannot be shipped to remote locations you will be contacted by our customer servie team.
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International Shipments
We do not currently offer international shipping from our GlobalGolf.ca website. If you are want to ship to a country other than Canada please visit our www.globalgolf.com website.
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Shipping Rates
Shipping rates depend on the selected shipping speed and weight/size of the items.
We charge flat rates for all shipments to customers within Canada. No matter how many items you purchase, all shipments utilize the following flat rates**:
- Ground - $9.99
- Express: $29.99*
- Remote Locations may be subect to additional charges.**
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